TRAINING

We train your Kitchen teams in plant based & allergen friendly cooking, so that they can create great menus that welcome more customers.

We train your Front of House teams to deliver exceptional service to customers with specific dietary needs

food change for the food chain

TRAINING TAILORED TO YOU

You know your team strengths, skills and culture, your customers, your kitchen, equipment, suppliers and your objectives, so who better to work with than you directly to develop bespoke training that is entirely tailored to you.

We can train your teams in hourly, half day, or full day sessions. These can be staggered over days, weeks or months. Whatever suits your team schedule and opening hours.

We can also combine our Training with menu development, so that your team are trained in the techniques required to develop a new menu that will provide more choice to customers, regardless of their dietary requirements.

WE COME TO YOU

We can train your team in your kitchens, so they are trained in the environment they know, and with the equipment they use every day. Our training is exclusively for you and your team, to provide you with the skills that your team specifically want and need.

OUR PARTNER KITCHENS

If taking time to train your team in your kitchens isn't an option, we have a number of commercial kitchens from our friendly partners in multiple locations that we can use instead.

OUR 3 STEP APPROACH

1. Pre-Consultation

2. Course Design

3. Course Delivery

1. We meet you to understand your current menu, style, ideas, skills, kitchen equipment, suppliers, etc and understand your objectives

2. We design a course based on the pre-consultation, and finalise it in partnership with you, based on your availability.

3. We source the ingredients (or you can), then guide you through the course lesson plans. We make it fun, informative and interactive.

SOME OF THE TRAINING TOPICS WE CAN COVER

Here are just some of the many topics we cover. We bring our nutrition credentials to everything we do, which includes insight into healthy meal trends

How to adapt traditional meals for Vegan / Vegetarian & Allergies. Flavour combining & texture creation.

Vegan / Dairy free sauces masterclass: Traditional classic alternatives, Mayonnaise, Salad dressings

Plant-based proteins. Nutrition.

Alternative grains, pulses

Cooking with Superfoods, Raw, Gut health, Resilience and mood, and other health trends

Vegan / Dairy free patisserie. Perfect for Afternoon Tea offerings

Vegan & Gluten free baking, including bread, cakes, and more

Vegan / Dairy free cheeses

Vegan / Dairy free desserts

Re-purposing food 'waste'

WORKING WITH YOUR TEAM'S STRENGTHS

You know your team strengths, skills and culture, your customers, your kitchen, equipment, suppliers and your objectives, so who better to work with than you directly to develop bespoke training that is entirely tailored to you.

We can combine our Training sessions with menu development, to get the maximum benefit from the sessions.

Some of the many things we consider:

 

  • Your current style, and what makes you….you
  • Customer sales, and most popular dishes
  • Your team ideas, skills and knowledge
  • Current suppliers
  • Cost & waste targets
  • Cooking equipment
  • Storage & process flows
  • Current HACCP
  • Portion sizes
  • What your competitors are doing
  • Current trends
  • Health & environmental goals

Our services

DETAILED RECIPES & LESSON PLANS

We provide you with detailed lesson plans, outlining the specific techniques covered in your bespoke training sessions.
We use latest technology recipe planning software, to ensure each recipe is developed with your operations in mind; e.g. cost targets, storage, and more, so that your team can then easily and quickly adopt them, or adapt them.

We give you:
  • Full recipes, including method / techniques, including storage options and constraints
  • Full lesson plans 
  • Cost per serving breakdown
  • Allergen information
  • Nutritional information
  • Functional health information
  • Recommended suppliers for specific ingredients

Our services

ALLERGEN TRAINING FOR YOUR FRONT OF HOUSE & KITCHEN TEAMS

REAL LIFE CASE STUDIES & PRACTICAL TECHNIQUES

A practical, hands-on course designed to empower staff with the confidence they need to deliver exceptional service to customers with food allergies or other dietary requirements. We help you and your team stand-out from your competitors, and become a place where customers trust that they will be safe and welcome.

Our course brings Allergen Management to life, with real life case studies, scenario role plays and practical skills, techniques, language, process and more, to help your teams feel truly confident in their service delivery.

TAILORED TO YOUR BUSINESS

We not only cover the facts, regulations and specifics about allergens, we walk through YOUR menus, YOUR booking and other operational processes, and help your team identify potential inconsistencies in staff knowledge, understanding and process execution. Your Kitchen and Front of House teams will leave with practical plans that are built in the session that embed Allergen management throughout your entire operations, from customer pre-arrival / booking through to delivery and service.

WHAT WE COVER

Food Allergy facts ○ The specific traits of food allergy and food intolerance ○ Facts and figures about food allergy, including real life case studies ○ Common allergenic foods & the 14 recognised allergens ○ ‘Hidden’ allergens found in food The Regulations ○ Food allergy regulations, and what this means for staff responsibilities Customer Communication ○ Communication with customers - Enlightened hospitality - the combination of Process, Style, and Emotional Intelligence. Building the 6 key qualities of Competence, Confidence, Credibility, Control, Consistency & Charisma ○ The power of words, and using positive language ○ Role plays - Customer scenarios, to build confidence The Allergen Management Plan ○ Building a plan for Allergen management throughout the entire operations, from customer booking through to delivery, and to service ○ Menu reviews, to ensure consistent understanding, and identify opportunities

TRAINING NOT QUITE WHAT YOU'RE LOOKING FOR JUST NOW?

HOW ABOUT OUR MENU CO-DEVELOPMENT SERVICES INSTEAD?

OUR PARTNERS COULD SAVE YOU MONEY, AND HELP YOU SAVE THE PLANET

Our partner suppliers can help you save on your operating costs by identifying opportunities for cheaper (and greener!) energy or water use, or waste management processes. You can then re-invest those savings into menu-development or training provided by the Sustainable Kitchen team.

Are you ready to welcome more customers?

CONNECT WITH US

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